Written by Success-Team
Updated over a week ago
Reserve limits are a payment processor's way of protecting you from chargebacks.
When you first start using Sunrise Pay, your reserve limit is set to $10k a week. You can still process payments over $10k in a given week, but payments that exceed the reserve limit would be held in full for seven days on top of the standard processing time for the payment.
This reserve holding period is to allow time for any potential chargebacks to occur. If no chargeback takes place, the funds are released to you in full.
We automatically raise this limit for you over time, but this process can take several months.
To fast track this process, check out How do I raise my reserve limit?