How do I use Sunrise Pay to accept credit cards and ACH payment?

How do I use Sunrise Pay to accept credit cards and ACH payment?

How do I use Sunrise Pay to accept credit cards and ACH payment?

Sunrise Pay, powered by Chase, is a quick and secure way to accept credit cards and bank transfers for invoices.

If you have a Sunrise account, then you already have access to Sunrise Pay and can immediately send invoices and accept payments through credit cards and bank transfers. To receive the funds, you will need to connect your bank account to your merchant account. Usually, the setup takes less than five minutes.

Step 1 - Create an Invoice 

When you create a new invoice or edit an existing one, select Credit/Debit Cards and/or Bank Transfer under payment methods. If you haven't used this payment method before, you will need to answer several questions about your business and accept the terms and conditions of Sunrise Pay. Right away, your clients will have the option to pay you directly through their customer portal.

Step 2 - Set up your merchant account

After you've sent an invoice, the next step is to set up your merchant account and add your bank account so we can send any payments your clients make to you automatically. To do this, look for the email we’ve sent you with the subject [Action Required] Your Sunrise Pay Account Is Incomplete and click the Verify My Account Now button.

You can also set up your merchant account by clicking "Payments" on the left side of Sunrise. Your merchant account setup needs to be completed within fourteen days, or any invoices paid through Sunrise Pay will be refunded.

From here you’ll be asked to set up a password for your payments account. You should have received an email to confirm your password. After your password is set, answer a few simple questions about you and your business, then add your banking details. The entire process should take about five minutes to complete.

Step 3 - Receive the funds

Once you've set up your account, any payments you receive through Sunrise will be sent to your bank account automatically. 

If you are new to Sunrise Pay, the timeline for credit card payments may be closer to 2-5 business days for your first few payments. This is because we are building a profile to help protect you from fraud and other types of risk. Once we have this profile in place your payments tend to process faster -- and safer.

In most cases, credit card payments made by your client before 4 pm EST will arrive in your bank account within two business days of the client issuing the payment. Bank transfer payments typically arrive in 3-5 business days. Sunrise Pay also offers same-day deposits for Chase business bank accounts at no additional cost.

Making changes to your merchant account

To edit your account details, see payments, issue refunds, refute chargebacks, you can click on "Payments" and sign in to your merchant account.

Additional links

How can I see all my payment transactions and fees paid?

How can I issue a refund with Sunrise Pay?

How can I change which bank account my payments go to?

    • Related Articles

    • Credit Card Payments with Stripe

      Stripe Payments are not available with free subscriptions. Upgrade your subscription here to use Stripe.  You’ve created and sent your first invoice in Sunrise. Yipee! Days pass, and your customer still hasn’t paid you. Sad Face. Our integration with ...
    • Add a Payment Method (Credit/Debit Card, Cash, Check, ACH)

      Sunrise Pay is the quickest way to get paid on your invoices. Once you sign up with a free user account, you’ll have access to add new payment methods. Sunrise Pay includes credit and debit cards and bank transfers. You’ll be able to add Check and ...
    • Recurring payments for invoices

      Recurring payments for invoices Accept automatic payments when you use recurring invoices When you create a recurring invoice, your customers have the option to set up automatic payments using Bank Transfers (US only) and Credit/Debit cards, which is ...
    • What is the fee rate for Sunrise Pay?

      What is the fee rate for Sunrise Pay? Written by Success-Team Updated over a week ago   The standard rate for Sunrise Pay is 2.9% and 30 cents for credit cards and 1.0% for ACH payments. Other fees may apply, as applicable: $15.00 per chargeback (in ...
    • How do I verify my bank with a Sunrise Pay merchant account?

      How do I verify my bank account? To verify your account with Sunrise Pay, please log into your merchant account by clicking on "Payments" and logging into WePay's Merchant Portal. Once logged in, click your name at the top of your homepage. From ...