Creating a New Product or Service for Invoicing

Creating a New Product or Service for Invoicing


Creating a new product or service is the first step to being able to create your invoice. This will allow you to customize the service and products that your business offers and how your revenue for these products and services are allocated. 

Product Homepage

In Sunrise you access the Products homepage from the My Business tab on the Navigation Menu

Some quick notes about the Products homepage. 

  1. Create product: click this button to create a new product. 

  2. More: click this button for export and import options.

  3. Your total products are tallied here and you can check the box to Show Archived products. 

  4. Search: use the search box to search for a specific contact. 

  5. These are the column headings for the product details displayed. 

Create a New Product

Step 1: Name of product or service

  • Pick a name that is memorable and distinct enough that it can be easily selected from the choices on a pull down menu  

Step 2: Description

  •  More details can be added in this section

  • This data will automatically be inserted into the invoice line item if any information is entered into this optional field; however, it can be overwritten if needed.

  • It is ok to leave this space blank if you choose.

Step 3: Revenue Category

  • Defaults according to your Chart of Accounts set up

  • Money can be applied to your general sales account or another tracking account you’ve set up

  • NOTE: the account displayed in the image is based on the default Chart of Accounts, individual setups may vary. 

Step 4: Tax

  • If “Normal sales tax” is displayed then the system default will be inserted. 

  • If an item requires a special tax rate, use the downward pointing chevron to select from your tax rates (Settings > Tax Settings)

  • To create a new tax rate, click + Create new

Step 5: Prices

  • First, set up a rate in the Organization’s default currency 

  • Then, if there are customers who want to be billed in their home currency, set additional rates (note: when you create the invoice, the currency will need to be specified before adding line items for automation to work)

Step 6: SKU Internal Tracking Number 

  •  You can add the product SKU number for convience. 

Step 7: Image

  •  If selling physical products, this is where a picture can be added.

Step 8: Archived

  • If the product or service is not currently offered, checking this box will stop it from displaying in the select menu.

  • Archive can be temporary or permanent, for example a service or product that is seasonal. 

When finished adding in all your details click the “Save Product” button


Need more help? If you have trouble with this process, send our customer experience team a message by clicking Help on the Navigation Menu or email

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